Mobile apps are not only bringing convenience and
cost-effectiveness to consumers, but are also aligning business processes,
saving man-hours, accelerating response time, connecting teams, expediting operations
and catalyzing internal processes, helping businesses make huge savings and
take giant leaps in customer fulfillment.
While apps are affecting all areas and functions of
businesses, here’s an example of how an app can streamline ‘Delivery’ for
retail businesses.
For retailers, especially in the online and mobile
domain, ‘delivery’ is one of the most critical functions in the entire business
processes cycle. With limited spaces for storage available, exorbitant
warehouse costs, and increased same-day-delivery demands, delivery and
fulfilment have become a real challenge, especially for small businesses that
do not operate with the luxuries of sheer scale enjoyed by retail chains.
Delivery and fulfillment issues can be sorted by an
application that combines planning, execution and reporting to monitor and
chalk-out optimized delivery routes with real-time tracking, all on mobile
devices to increase effectiveness. Here’s what companies need to consider when
getting an application created for delivery.
Cost per delivery will considerably come down drastically
if your trips are logistically planned,even if the number of deliveries goes
up. The following features will in your app will ensure you have a smooth,
hassle free and efficient delivery process.
· Vehicle tracking – GPS tracking will ensure you are on
top of the vehicle movement system at all times.
· Live map – A live map of the entire region where your
deliveries are taking place, with zoom in feature, will help you keep track of
your vehicles and plan the delivery system better.
· Assigning deliveries – The app should be capable not
only of tracking but should enable you to assign deliveries as well. For
instance, a delivery truck gets jammed in traffic, the other truck has just
finished delivering closeby, the app should be capable of assigning the job to
the second truck and making the de-tour changes both the trucks. Both drivers
should receive real-time intimation with scope of receiving acknowledgement as
well.
· Automatic re-scheduling – The app should have auto
re-schedule feature wherein all detour deliveries, uncompleted deliveries
should be scheduled for the next day.
Although there can be a lot more features that can
help, but more or less, if your app can give access to real-time tracking,
mobility planning, auto re-schedule, etc., your delivery system will be
streamlined and you’ll be able to see the efficiency and of course the savings.

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