The 3-Step Marketing for Holidays 2016

The 3-Step Marketing for Holidays 2016

Our lifestyles are getting increasingly mobile. Whether its checking emails or surfing for information or keeping in touch with friends on social media, or shopping, mobile has become the preferred device.

As shoppers get hooked to their devices, retailers have a newfangled territory to tread on. The domain has changed but rules remain the same.

Visual Merchandising

In mobile shopping parlance, it would actually be audio-visual merchandising. Videos are a great way to attract customers and one of the best forms of customer engagement.
Here’s how retailers can execute videos:

• Gift buying guides
• Life hacks
• “How to” videos
• Witty or humorous advertisements

Upload these videos on You Tube, your website and social media of course. The more domains you upload it on, the more exposure your campaign gets.

Linking back

Once these videos get customer attention, it’s time to bring them back to our products. It is highly recommended that you have a clutter-free home page and the navigation is simple and fuss-free. Your catalog pages should display a range of products in a neat arrangement and the customer should be able to buy the desired product in just 4-5 taps. You would have to create broader categories and provide relevant filter options.

Selling

When users have finally selected their products, a smooth checkout experience would be the key to finally making the sale. The checkout should be simple and ideally done in 3-4 taps. Demanding for a lot of information, asking users to sign up first, making the payment process lengthy, these are some of the pitfalls that make customers abandon their carts at checkout. Fast and hassle free checkout are one of the most important factors of online sales or mobile sales.

Once you’ve followed these steps and made a sale, you need to ensure there is hassle free delivery. And if all goes well, you’ve earned yourself a loyal customer. 

Social Media Marketing for Beginners

Social Media Marketing for Beginners

Social media is not just another medium for friends to hangout. Social media has become a powerful platform that allows customers to interact with brands, share their experiences with the whole world and recommend or reject brands. Social media is where opinions matter, and can make or destroy a brand. As a business, big or small, you cannot overlook social media. There are millions of people using social media, and if you do not engage your customers, your competitor will.
Here are some tips to help you get started on your social media marketing journey.

• Have a plan

Like any strategic business function, social media marketing needs a plan too. Randomly creating Facebook, Twitter and other social media accounts and posting content arbitrarily would not yield desired results. On the contrary, your users may be put off if your content is not engaging or inconsistent.


• Chalk out social media sites and where you need your brand’s presence. You can choose to be present in all the places but then it would mean tailoring content for each platform specifically.
• Outline the following for each of the platforms you wish to be present on:
• Target group (their persona, age group, likes etc.)
• SMM objective (what do you want from your Social Media Marketing initiative; sales, customer engagement, customer loyalty etc.?)
• What would the content be like? (Informative blogpost, deals and discount links, product catalog, infographic, video, podcast or something else?)
• Postings schedule (like a planned calendar, new postings at planned intervals, special postings on Holidays and special days etc.)



• A picture is worth a thousand words (and a thousand likes too!)

Whatever you content type be, try and make visually appealing. Users on the internet are impatient. You need to focus on getting immediate attention which is more likely possible with an attractive pic than a long text post.


• Mine Social Media groups to get more followers/friends

Social media groups such as Twitter groups, Facebook groups etc. bring together people sharing a common interest or a common platform of sorts. You need to check out the groups that fit in your customers’ profile and lure them to be your brand’s fans.


• Bring in content variety

Do not stick to a single media type. Include different content formats such blog posts, pictures, quotes, infographics, videos etc. 

• Acknowledge every customer

Make it a point to reply to every comment, feedback or criticism your customers put up on the Internet for you. This is where brands can actually be personalities bringing in the human touch.

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How Small Businesses Can Make the Most of

This Holiday Season

No business, irrespective of the scale of business, can afford to ignore a mobile marketing strategy for the upcoming Holiday season. While big players who have dedicated teams working on these plans would have their strategy and POA in place, small businesses often get caught in everyday functioning of the business. So if you have missed out on a strategic plan for the Holiday season, here’s a quick list of things you can start implementing immediately to make the most of the upcoming shopping season.

• Is your website mobile compatible? If not, get the transition done on an urgent basis. You will need a mobile-friendly website to be visible to the mobile users.


• Make sure your website has all important information easily available to the users such as contact numbers, store location, store timings etc.


• Create different offers for every week till Christmas. Concentrate on Thanksgiving products and offers till November 3rd week. Later, shift focus to Christmas gifts. Tailor your offers around products mostly needed at that particular time and the urgency of need. For instance, in the Christmas week, you could look at same day delivery offers or instant exchange offers.


• Get listed on mobile directories like Yelp, Nearby, Google+ Local etc. 


•  Advertise on local-based apps like InstaTeam.


• Create social media profile or if you have one already, heavily promote your offers there. Make sure you thank users for sharing your profile, reply to all comments and acknowledge all compliments. 


• If you have the budget, engage an app marketing or online marketing company to help you out with optimizing your mobile marketing. 

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