5 Practical Ways to Include Personalization in Your App Marketing

5 Practical Ways to Include Personalization in Your App Marketing

Personalization and customer engagement are the key to successful marketing these days. But often marketers find it difficult to include the right amount of personalization in their marketing that positively engages customers with the brand. Generally, the problem faced by marketers is that either the message is so personal that it crosses the border from personalization to stalking, or the message is too impersonal and not engaging enough.

Here are a few practical, ready to implement ideas for push notifications to induce customer engagement.

When the order has just been delivered.

“Hi There. Your order of (order name) has just been delivered. How do you like it let us know, we do take your feedback seriously. Happy to serve you!”

• It confirms that the package has been delivered.
• It tells the customer that you look beyond just the sale.
• It reassures that you, as a company are there to help.

On arrival of new stock

“Hi There. We’ve just added fresh stock, some awesome designs in office wear collection, at unbelievable prices valid until _________. Use code XYZ. Check it out now.”

• Information about fresh stock.
• Personalization based on in-app activity.
• Induces in-app action.
• Creates urgency.

On retargeting

“Hi There. You were looking for casual footwear. We found some awesome designs from our summer specials you may have missed out on. Check them out now.”

• Personalization based on in-app activity.
• Induces action.
• Specific retargeting, very high chances of conversion.

Geofencing

“Hi There. Visit the Peter Pan store just two blocks away, show this message and get a special discount of 20% on summer apparel only for today.”

• Personalization on basis of location.
• Lucrative offer.
• Induces action.
• Time bound.

On inactivity

“Hi There. We understand you’re busy. Just wanted to tell you we’ve added new stock. And because we’ve missed you so, here’s a special 5% discount just for you. Check out our awesome new designs.”

• Personalization based on in-app activity (inactivity in this case)
• Induces action.
• Extra incentive to attract customer.

Need help with customer engagement for local business? We can help. Contact us on support@xymob.com .